Shipping
Thank you for choosing IPRA. We are committed to providing you with a seamless shopping experience. Please read the following policy carefully to understand our shipping and delivery practices.
1. Order Processing
1.1 Order Confirmation: Upon successful completion of your purchase, you will receive an order confirmation email. Please review the details to ensure accuracy. If any discrepancies are found, contact our Customer Support team at helloipra@gmail.com immediately.
1.2 Order Processing Time: Orders are typically processed within 2 business days. Please note that processing times may be longer during high-demand periods.
2. Shipping Rates
2.1 Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and the destination. We offer various shipping options, allowing you to choose the service that best suits your needs.
3. Shipping Destinations
3.1 Domestic and International: IPRA ships to both domestic and international destinations. International customers are responsible for any customs duties or taxes imposed by their respective countries.
4. Shipping Times
4.1 Estimated Delivery Times: Delivery times vary based on the shipping method selected at checkout and the destination. Standard shipping within India typically takes 3-5 days, while international shipping may take longer.
4.2 Delays: IPRA is not responsible for delays caused by factors beyond our control, such as customs processing, natural disasters, or carrier issues. We will, however, strive to keep you informed of any significant delays.
5. Order Tracking
5.1 Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. Use this information to monitor the progress of your delivery.
6. Shipping Carrier
6.1 Carrier Partners: IPRA partners with reputable shipping carriers to ensure the safe and timely delivery of your order.
7. Undeliverable Packages
7.1 Address Accuracy: Customers are responsible for providing accurate shipping information. Undeliverable packages due to incorrect addresses may be subject to additional shipping fees.
7.2 Re-shipment: If a package is returned as undeliverable, we will contact you to arrange re-shipment. Additional shipping charges may apply.
8. Contact Information
8.1 Contact: For any questions or concerns regarding our Shipping and Delivery Policy, please contact us at helloipra@gmail.com
Thank you for choosing IPRA. We appreciate your understanding and cooperation regarding our shipping and delivery processes.
